The staff at your hotel were very nice. Very respectful. The Front Desk Lobby associate was nice. I explained to him that my daughter was attending her orientation for college at UCI. I booked a room for the night but wasn’t able to check in til 3pm. I didn’t have anywhere else’s to go after they told us parents we couldn’t be with our kids at the university and I didn’t have anywhere else to go being new to the area, I arrived around 1030am and asked the front desk associate if I could stay in the lobby til check in time. He was very nice and allowed me to stay and suggested a place of privacy on the 2nd floor. While I was waiting, he approached me 2 hours later stating he can get me into a room that was recently cleaned. I checked in at 1230pm. I will be returning to your hotel at the end of august when my daughter goes to college.
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David
augusti 2023
The hotel is a step up from others nearby with inside corridors, free covered parking, a decent pool and hot tub and free breakfast. The rooms are large, the AC worked well even though the temperature controller had burned out LEDs so it didn't show the actual temperature setting. Wifi was free and worked well. The new Lavazza coffee machines are a great addition to the breakfast serving cappuccino and lattes.
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Phillip
juni 2023
I loved that you had all the things you needed. As a big family it was great to have breakfast included in the mornings and then hot the beaches or places to go during the day. Hotel had a laundry room and it was very helpful coming from the beach with wet towels and swimsuits to have them washed and dried! Loved the underground parking for convenience that has an elevator taking you up to the room.
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Andreea
juli 2023
The breakfast as adequate, nice room and friendly staff. Our room was large with lots of places to put our computer, snacks, and toiletries. Free Wi-Fi was a plus. It was quiet with good elevators and plenty of underground parking as well as outside parking. It was a good location, with easy access to good restaurants, shopping and Balboa Island. Easy on and off the freeway as well.
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Patricia
augusti 2023
The room was clean as well as the bathroom! Beds were comfortable, the lobby was beautiful and I liked that they had free coffee. The free breakfast was so good and the people staffing the cafe were so friendly and professional. Actually, everyone I came in contact with at this hotel were nice, courteous, and professional! I would definitely stay here again!! I hope you can somehow convey my appreciation to the whole team!
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Cindy
juli 2023
First morning on 10/13/2022 we got there for breakfast at 6:30am breakfast was excellent food was delicious, the two Gentleman were courteous and professional, awesome experience, we were told breakfast was there till 9:30am! Awesome guy when we checked in, very kind! Love the snack set up by the lobby. love the welcome snacks inside the room!
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Marco
oktober 2022
Spacious, great breakfast, and comfortable. Hotel and room was clean. great pool temp. The pool temperature is a huge selling point and one that would make me return. My kids enjoyed it for hours.
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David
april 2023
Clean rooms. Water/snacks provided. Good sized rooms. Friendly front desk staff.
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Samantha
september 2023
The location was perfect, the beds in the room were amazingly comfortable, the breakfast was excellent and the staff were very friendly.
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Saunders
augusti 2023
The staff was very nice. The facilities were very clean and the room did not have any dust anywhere. There were little touches that housekeeping left that we appreciated. Breakfast staff and food were excellent. Great customer service!
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Wendy
augusti 2022